Consumer Complaint Database

I got a globe lan commection during pandemic for me to continue working. then suddenly i need to change address or got an small apartment near on my previous apartment. globe telecom promise to reconnect my plan to the new address for free same with what the sales agent told me then it takes 4months...Read All

Good Afternoon..I watched clicks employees for the last past few months they worked very hard,they were dadicated to their work.All those months they were not given a warning,verbal warning or a final warning.they even won the badge which was The Employee Of The Month.By making one mistake which was...Read All

My parcel was arrive in iloilo last April 17, they didn’t attempt to deliver for how many days and just today only april 20 5:39 pm they said they cannot deliver they don’t have time sa rider said and need to return to sender the said parcel! I’m very disappointed with this rider such sa stupi...Read All

Since February 2021 waiting for navy blue school jerseys size 5-6yrs. At your Macassar near Somerset west Western Cape store. And I dare not ask in store than the staff are cross and give you attitude ...Read All

When I signed up for a fibre contract with Vodacom, I was sold an "INTERIM" LTE decoder to be used until the fibre was installed. Well at the end of March 2021 FROG FOOT installed the fibre to my home. The very next day a VODACOM technician installed a Vodacom router and took the LTE router away wit...Read All

Hi, good day.
I just went to your branch at Alpan 1A, just to hope to purchased the ongoing promo,P50 CHICKEN , I was told by the cashier that before you avail it you need to purchase P50 on regular item PER CHICKEN? PLS CORRECT ME IF I AM WRONG , if ever I bought 6 pcs, which is 50 each + 50 reg. ...Read All

Dear Madam/Sir

I have a big problem concerning the account mentioned above. This account was fraudulently upgraded last year without my knowledge and it was sent to vodacom investigation unit after all the process was finished the account was reinstated but it contained some benefits which were o...Read All

Firstly the driver had not been smart enough to look for my store number. Hence the cancellation of my order.

Shortly after when I tried to contact the driver and call centre in order to find out where I can collect my order from myself, I was kept on being advised that they cant refund me. I had...Read All

nag order ako sa shopee April 16. Then April 18, 2021; 4:53pm nakareceire ako ng message from J&T na idedeliver ng araw na yun yung item, naghintay ako hanggang 6 kasi syempre kung di matutuloy ideliver kasi hapon na edi kinabukasan nalang. Pero pag open ko ng Shopee app around 6pm. Parcel has been ...Read All

Please can you investigate the internet speed for these numbers 0826511658 and 0712462513. The internet speed is getting suspiciously slow for these two numbers. I use the data to do attend my online classes and meetings. Please investigate this matter.

Thank you...Read All

Rude and Arrogant employee. Asking the stationed personnel on how they maintained privacy on the logbook. Other employee nakialam at nagparinig...Read All

My daughter did not receive items which I sent her. I have receipt of things purchased and put in box. From there the nutella, hot chocolate, liqui fruit and a slab of chocolate were missing. Your service has proven to be not trustworthy. I am furious as these are items that I could barely afford bu...Read All

This is Denmark Sadicon , I have a concern regarding my item to be delivered.This is 16 days waiting for it.I trace it and it is still in (Internal Mail - Pending).I already Call ur customer Service 2 times.The 1st said she will send a email for redeliver,i ask for how many days it will take and sai...Read All

I put a claim of my brother Zola Nicholas Gagela he died of unnatural cause but was not paid double but when i joined i was told if its unnatural cause payment is double ...Read All

My contract I signed was a deal for black Friday. R99 for the first 6 months and then R299. The details have since been captured incorrectly and not fixed since then after numerous complaints and efforts to sort this out. Rowen from the Brakpan branch said he would sort this out and nothing has happ...Read All

New Iphone12 was booked in at Alberton Vodacom repair centre on 23rd MARCH 2021. (Today is 19 APRIL 2021). After receiving no communication, phoned the week after to follow up, just to be told the phone was ready for collection on the 27th. Upon arriving at the repair centre, he found that the phone...Read All

i went to puregold hermosa juan luna branch in gagalangin tondo manila earlier at 5:56pm. i purchase essential products including selecta lowfat milk.And 11:10pm i am about to open the sealed my husband noticed that the milk is already expired.(i have the receipt) expiry date 4.10.2021.this branch n...Read All

I went to the pepstore in Ennerdale to send my brother money as he was stranded, I had left my phone at home because my battery was low and I was relying on sending him the pin number via the public phones. When I got to the store the teller had not explained to me or asked me if the sms could be se...Read All

Ticket #002895577 pending since August 2020 for the refund of our overpayment due to incorrect account number that Converge texted us to use to pay our bill.

They threatened that if we dont pay the bill with another account number, they will cutoff our internet. So we payed it again.

We reque...Read All

I was awareded two vouchers by Vodacom, for R25 discount off each R250 spent at Dischem. I filled up my basket at Dischem Kenilworth Centre, CT, on understanding i would get a discount of R50. When i got to till,first error msg was that my voucher had been used before. this is a lie, and can be v...Read All