Consumer Complaint Database


SENDER
Cynthia Natividad
I shipped my parcel on March 3. My client received it on April 3. LBC Novaliches Bayan have not texted me for the tracking number for the payment....Read All
COMPLAINT #13938 - Delivery Issues
SENDER
Shella Ann Asidera
Ticket number: 004392159
User account: Shella Ann Asidera

I request a site transfer March first week to make sure Converge has enough time to process and allow leeway for any delays. I completed the requirements and followed up religiously. I specifically mentioned the date of transfer as i need...Read All
1 Reply
COMPLAINT #13936 - Service Issues
SENDER
Lesibana khubjana
My cellphone contract was suspended and we made arrangements to pay R715 for four months and they told me there wil be no invoice or billing and allocations until the full balance is paid.my first arrangements payment was on the 31 of March I paid R761 but on the 4 of April I found that they billed ...Read All
COMPLAINT #13932 - Billing or Collection Issues
SENDER
Aminu alhassan abubakar
Please return my money you guy are bad people why always take my money after I paid you...Read All
COMPLAINT #13928 -
SENDER
Obeng Benjamin
I deposited money in my account but I have nothing in there. They have deducted the money from my mobile money account too, how can I get the money back help me. My number is 0279458068...Read All
COMPLAINT #13926 -
SENDER
Cilliers
RECIPIENT
PEP STORES
I have heard and read about the terrible service at Pep in Stilfontein, and although I have had a few unhappy incidents in the past I kept on going back, but today I've seen that service to the paying public is not part of the staff's priority at this Store, if it is busy, the service is slow, if it...Read All
COMPLAINT #13925 - Service Issues
SENDER
Olusoga Afolabi
My account was also hacked on Friday and I want my my money back ...Read All
COMPLAINT #13924 -
SENDER
Joseph Manguerra
I want to file a formal complaint..

Metrobank Main Branch Batangas City and bangko niya

99yrs old na yung lola ko, sa Metrobank pumapasok ang pension niya na galing sa US VETERANS pero sobrang hinohold niyo ang releasing ng funds niya. Ponapahirapan niyo ang lola ko na makuha ang pondo na para...Read All
COMPLAINT #13923 - Other Issues
SENDER
Brumelda Rutiri
RECIPIENT
PostNet SA
I was at Kuruman Postnet to pick up a package the lady that was helping me was very rude and the owner of this particular postnet was their and she did not see anything wrong how this lady was treating me, their is two leaflets that I was to sing and she just put it on the counter as she is walking ...Read All
COMPLAINT #13922 - Customer Service Issues
SENDER
Candice prince
I bought Chicken polony at Makro Port Elizabeth on Saturday. I opened it this morning for lunch for myself and kids. When I tast the product it was sour myself and my husband is very cross now the children had to eat it at school this is not the first time this is happening first the milk now this. ...Read All
COMPLAINT #13921 - Product Issues
SENDER
Portia diale
good day
My nephew labeled and paid up the bed at ur store in berg street,when it was tie for delivery she gave them my numbers coz she can't answer phone at work,then the delivery guy lied to me saying he's there to deliver but was not there,I called him thousand times only to find out he's at de...Read All
COMPLAINT #13920 - Customer Service Issues
SENDER
Zuleigah Brinkhuis
I bought a TV from Makro Crown mines in Nov 2020. the TV just stopped working and is still under warranty, Makro took 5 days to report it to Samsung and handed everything over to me to follow up on as if i work for Makro.
my TV is still not sorted and no follow ups were done. i am very disappointed...Read All
COMPLAINT #13919 - Refund / Exchange Issues
SENDER
Rero Daniels
On the 5th of April , I won 104,000 even though the game Roda vs Almere was abandoned and voided. The game was replayed on 9th April and was admitted to my ticket and 40000 of my money was deducted and my balance in -68000 now. Your rules clearly state that voided games cannot be admitted after 48 h...Read All
Image attached
1 Reply
COMPLAINT #13918 - Refund / Exchange Issues
SENDER
Anelisa
I was at clicks greenacres today.looking for mouldin gel wax.in the shelf it was R59.99 but when i arrive on tills it was scanning R70.99.i did tell elana that the price is different from shelf.the attitude that she gave me it was a big no no.her service was very poor i even went back to took the t...Read All
COMPLAINT #13917 - Customer Service Issues
SENDER
Carlo Borela
2 days na nasa local hub yung item (since April 11), di pa nadedeliver. Ang ETA is until April 13. Wala naman dumating ngayong araw....Read All
COMPLAINT #13915 - Delivery Issues
SENDER
Marlene Erasmus
My husband handed his phone in for screen repairs more than a week ago. We received no sms of the excess payment that is required before repairs can begin.I walked into Vodacom Middelburg Mall to ask where we need to do the payment so that the phone can be repaired. Somebody phoned us and said all i...Read All
COMPLAINT #13914 - Customer Service Issues
SENDER
Nombasa Zwakala
RECIPIENT
PEP STORES
I went to the pep in Katlehong Letsoho shopping Centre the store number is 0996. I was the to send a parcel through paxi, the cashier that was assisting me is Seya she told me to pay for the R89 for the paxi bag . Mind you as she said I must put my staff the ship didn't check only asked what I was s...Read All
COMPLAINT #13911 - Customer Service Issues
SENDER
Maria M Kotzé
I have 3 data contracts that I have been trying to cancel since 1/2/21. I have made numerous calls to Vodacom without success.

Could you please assist?

MM Kotzé
0823268556
mmko***@gmail.com...Read All
COMPLAINT #13909 - Contract Issues
SENDER
Renusha
I purchased my Samsung s21 last month - A service consultant called Zaheer had done the sale to me, he told me that it comes with the airpods,charger,and tracking tags - I was happy with the phone and the items that come with it.

it was delivered 3 days later however I did not receive an adaptor ...Read All
COMPLAINT #13908 - Sales Issues
SENDER
Piet van Deventer
I do have a data contract with Vodacom nr 0662289707 and want to upgrade the contract to something better.
According to the upgrades department I am due for Upgrade 27662289707 on the 2021-03-6 but when I try to upgrade they told me I do not have the correct portfolio. Not the upgrades deprtment...Read All
COMPLAINT #13907 - Contract Issues