Consumer Complaint Database


SENDER
Aiza Branzuela
nakuha nyo na po ba package mo? Samin almost 1month na wala pa rin update. d din sumasagot lbc cebu branch...Read All
COMPLAINT #13906 -
SENDER
Veronica Willemse
Up till today I have received no response from Clicks Head Office. Should I seek help elsewhere?...Read All
COMPLAINT #13905 -
SENDER
Clayton mentoor
I clayton mentoor id 6801265219084 wanted to cease my contract in dec 2020 after it came to an end. I was offered an afforale contract which includes 2 vouchers for each contract. Till to date nobody at vodacom can help me with my vouchers or tell me what materialized here. Im paying for a contrac...Read All
COMPLAINT #13904 - Contract Issues
Last January 2019, I was at the Robinsons Mall when an agent invited me for a raffle and asked if I have card with me, and since I have I was qualified daw. To cut the story short, I invested 25,200 for 1yr insurance pay. I paid it using my CC. 1yr later, I tried to refund my account but was also en...Read All
COMPLAINT #13903 - Refund / Exchange Issues
SENDER
Aisha t. Hadji nasser
Good day.
My parcel pick up on march 21 2021 madinah saudi arabia.until now I did not track my parcel this is aircargo.almost 3weeks I follow up my issue no one can inform me where is my parcel.why this is happen no proper communication no proper update and endorsement to my concern.last time one a...Read All
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COMPLAINT #13902 - Other Issues
SENDER
Sizeka ngongoma
I purchased a sealy bed in Mount frere Ok furniture November 2020,i am not happy with the mattress as it is moving seemingly the coils are loose.I did report the matter to Ok they said it will take 2 months to be resolved.....that is highly unacceptable and its not the service u promised i eant this...Read All
COMPLAINT #13900 - Guarantee Or Warranty Issues
SENDER
Arvin
You have INCOMPETENT employees in the Bacolod East Branch. This happened 4/13/21 Tuesday, I was trying to have my card deactivated and get a new one so I came early around 8:40 AM to line up w/ the others but for some reason it takes 2 hours for one(1) customer to be assisted. Imagine only one(1) cu...Read All
COMPLAINT #13899 - Customer Service Issues
SENDER
Henry Elimeno Basanez
6th day now after dfa tagum turned over my passport to the in house lbc in dfa tagum city.no found anytime i track my tn.badly need it for my visa application.i dint know the status of my passport now.not even heard from lbc...Read All
COMPLAINT #13898 - Delivery Issues
SENDER
Louis Entsil
Yes ,same here
I won but they said lost.just a bad and poor site...Read All
COMPLAINT #13895 -
SENDER
Hennie nortje
The municipality damaged my Vodacom fibre connection when they attended to a burst pipe. I reported it to Vodacom on 1 April and as at today 12 April the contact centre cannot tell me when it will be repaired. Ref no SR210401-410004...Read All
COMPLAINT #13893 - Repair Issues
SENDER
Abraham Nortje
The municipality damaged my fibre link to my house when they attended to a water leak. I reported this on 1 April, followed up multiple times through the contact centre, but it still is not fixed. Ref no SR210401-410004...Read All
COMPLAINT #13892 - Repair Issues
SENDER
Mphakiseng Moloi
On Saturday I went to my nearest clicks at Letlhabile Brits. I went to the pharmacy to purchase an allergy cream. I mistakenly chose collection of medication instead of self medication. I didn't even notice it until one of the assistant pharmacist "Lesego Selone" rudely said to me I should go back t...Read All
COMPLAINT #13891 - Customer Service Issues
SENDER
Ellen Motlhabane
Good day

I Would like to cancel my MEMBERSHIP, on the 21/03/2021 I took up a Membership not knowing that I have to pay Full Vitality in order to get 75% off for the subscription which is R199.00
I only qualify for 30% which is R559.00 and unfortunately I wont be able to afford it, I haven’t...Read All
COMPLAINT #13885 - Contract Issues
SENDER
Nokwazi Olivian Mazeka
Goodday

Complaint number 36735

I've noticed the deduction from avbob on my salary advice of stealing my money without knowing each other and sent a request to stop stealing and pay my money back but nothing happened,I don't know why and you still deducting or stealing my money so please stop...Read All
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4 Replies
COMPLAINT #13882 - Other Issues
SENDER
Marian Joi F. Fabro
I have been ordering almost everyday from FoodPanda and this is the first time that my order was cancelled because I was unreachable. I've reached out to customer service about this but I was declined a refund with their argument that I was unreachable.
1. I haven't received any texts or calls fro...Read All
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COMPLAINT #13878 - Service Issues
SENDER
Deon Weyers
Ever since my fibre was connected, I had problems on and off. In Feb 2021 my fibre was off, totally. 2 weeks later someone, via telephone sorted it out. Around the 18 March 2021 fibre off again. Came back from 10 day break, still off. Called in on 06 April, reported and was given an SR number. No sm...Read All
1 Reply
COMPLAINT #13876 - Service Issues
SENDER
Henry Elimeno Basanez
The dfa tagum turned over my passport to the in house lbc lasy April 7 2021.and its the fifth day now na hindi pa na send yong passport ko.tracking number always not found....Read All
COMPLAINT #13874 - Delivery Issues
SENDER
Paul Timothy Sullivan
I am paying a monthly premium of R160.21 on policy ChartislIF036290000000642472 and a monthly premium of R30.79 on policy Chartislif 000000050251802472.
My ID is 5409225180080.

I need to know what the cover details are urgently

I cannot find a Chartis phone number anywhere

Please respond...Read All
COMPLAINT #13873 - Service Issues
SENDER
Jeniffer
Clicks pharmacy in Zeerust has the worst services.. like prthatic..i am disappointed in the waiting time a clicks ,the ticket number say 40 minutes like really..who waits estimated time if 40 minutes just to purchase medication. I have been to so many clicks and i have never come accross such .. w...Read All
COMPLAINT #13872 - Customer Service Issues
SENDER
Ely Rose Añasco
Sabi ko po sa rider sa resched nalang po ng deliver kasi wala po ako cash today and ang approach nya po is pasigaw at bastos kung magsalita. Pinilit nya ipacancel order ko kahit pwede namang iparesched nalang sana. Ang bastos po nya kausap. Pangalawang beses nya na po yun ginawa. Yung unang ginawa n...Read All
COMPLAINT #13871 - Delivery Issues