Consumer Complaint Database

Ek het fotos van hoe swak my down and upload is Ek sukkel al jare met met dit Na ek opgegradeer het was dit wonders Vanaf 2 weke daarna is dit kak Ek bel in reset plug in plug out maar steeds n gemors Ek wil weet wat om te doen Ek betaal vir diens wat nie gelewer word nie Toe ek alle kontrakte wou k...Read All

I went to pep store at Sam ntuli with the trolley that had my 10months old son and 5year old daughter when i got to pep store the security lady told me that trolleys are not allowed inside the store i said to her ohk I'll just put them at the back of the door next to that Window because the is no on...Read All

My account was hack and money withdraw from it. I want my money back and this should stop...Read All

Hi
I reported that my wifi is not working, literally the 8th time this year. I reported the incident on the 1st of april and today is the 14th, i phone everyday but no one helps or phones back. Worst service ever!!!!!!!!!!!!! Wil never ever recommend vodacom as i believe they are the worst ever ser...Read All

For the first time today have i experienced such digusting customer service from a pep store.
I walked into the store in Rosenearth Umkomaas today to have a return done due to the product being defective.Upon entering the store i did inform a staff member about the return.
He went on to ask if i w...Read All

I have been sending parcels via Pep Paxi services at RandridgeMall since before lockdown, often encountering unpleasant attitudes from staff members, which I chose to ignore. Thinking I could overcome this by just being friendly In return. However I’ve had enough of one member named Thembeka. Plea...Read All

I bought a can of Pie apple slices from Jumbo Crown Mines in December 2020.The expiry date on the can clearly reflects 06/08/2022.When I opened the can to use in March 2021, the content looked like mashed potatoes instead of Apple slices and the content also had a funny smell.

I called the "Tiger...Read All

i have 3 data contracts which ended sometime ago. see attached invoice.
i again called on 03/02/2021 for the contracts to be cancelled because they ended and the monthly premiums increased drastically. the guy i spoke to convinced me to extend the contacts for a 5Gb plan @ R99.00. i said ok but i n...Read All

I have since my teenage years always owned the BMW brand and was totally satisfied. I recently purchased a 2013 Bmw M6 Gran Coupe and have dreaded every moment buy purchasing this vehicle, my mileage is currently on 34000km and this vehicle is out of motorplan it’s been costing me money in repairs...Read All

We bought a TRIMTECH lawnmover at Cape Gate MAKRO with a year guarantee.

We took the lawnmover back, as it is intermittent.
They took the lawnmover in for repairs, a day later, they called back saying that it would costs us R1200.oo to repair the lawnomver, EVEN THOUGH its still within the guar...Read All

I would like to report Boitumelo from Pep Motse mall she's so rude she doesn't know anything abt customer service she was shouting n screaming at me just for telling her of her attitude. I want this matter to be dealt with before I go to hello Peter. She even told me to go ahead n report her nothing...Read All

Worst service experience by far BMW East Rand.

Car was due for a Brake Fluid Service, contacted BMW East Rand on the 06th of April 2021 was advised the car can be brought in on Saturday the 10th of April 2021 for the Brake Fluid, I received a message confirming the booking as well as a phone call...Read All

im very upset my mom and husband was at the dis chem store in edenvale to get the flu vaccination the nurse was so rude through a folder at my husband they are racist and treated us badly...this dis chem needs to be closed I will definitely take this matter further our colour of our skin we get trea...Read All

Why they never informed or talk properly to their customer that the store close already at 3:45 in the afternoon ( april 14,2021 )
so annoying & not accomodating staff of LBC SUNSTAR MALL STA. CRUZ LAGUNA !!
NO MANNERS & RIGHT CONDUCT!
SO DISSAPOINTED!...Read All

Good day
I have a subscription for meds at the pharmacy. When I phoned so I can collect the new months medication. Just to tell me sorry it is not in stock, then they phoned the other clicks in town to hear if they have in stock, which is good because the did. But when I phoned them the person answ...Read All

Pahelp din po ako. Gusto ko din pong iterminate yung contract ko with this Insurance Company. Sa galing po kase nila mag sales talk napapayag nila ako kahit nung umpisa sabi nila walang ilalabas na pera and all tinanong nila kung may credit card or atm and since meron ako pareho ininvite nila ako sa...Read All

Good day

I was in your East London Hemingways branch on the 8th April 2021 and bought 10 Caribbeantan C product which on the shelf it said when you buy any 2products of Caribbeantan you get 1 free gift FOR 2 PRODUCTS but i was given one from the store claiming they finished and they will get back...Read All

For the past 7 months I've spend alot at Click. My card got lost and the store reopend a new card for me. Evertime I get to the store and enquire the cash back or points in my card they just tell that there is nothing on the card, so they called Clicks customer service. The lady assisted me at cust...Read All

I regrate ever buying from badlows. its been over a year since my dinning table went for repairs. i was firstly told that i have to pay a fee but i questioned that because my furniture that time was still under warranty. i then told them to bring it back broken i will fix it myself. I have been wait...Read All

Took out a fibre contract in December with 3 months free promotion. Now I owe Vodacom for 3 months. Collection department calls 3 to 5 times a day but as soon as I mention query no one willing to help. They always say they will get back to me...Read All